Disclaimer & Privacy Notice
1. Purpose of this notice
TEMA Isenmann Limited is committed to protecting and respecting your privacy. This notice sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
For the purposes of the GDPR, the data controller is TEMA Isenmann Limited. We are registered in England and Wales as a private limited company under number 01878633 and our registered office is at 4 Great Central Way, Woodford Halse, Northamptonshire NN11 3PZ.
The person responsible for Data Protection is the Managing Director, Philip Cranston.
2. Why we have a privacy statement
TEMA Isenmann Limited is committed to privacy for everyone who uses our services – we appreciate that you do not want the personal information you provide to us to be distributed indiscriminately. We will only use your personal information to deliver the services you have requested from us, and to meet our legal responsibilities.
In accordance with the General Data Protection Regulation we are required to comply with certain rules which are designed to ensure that any data you provide to us is processed with due care and attention.
3. How we collect information from you
We obtain information about you when you engage us to deliver our services and when you use our website. You may give us information about you by corresponding with us by telephone, email, post, social media or otherwise.
We collect most of this information from you. However, we may also collect information from other sources, such as Google, YouTube, LinkedIn and Twitter. Any data gathered in this way is limited to the information you have made available through the privacy settings of the websites mentioned.
4. The data that we collect
When providing goods and services we may collect, use, store and transfer different kinds of personal data about you which may include first name, surname, title, gender, job title, company name, email address, telephone numbers and mailing address. We will also use and store information about the products and services you have used from us.
You are under no obligation to provide any such information; however, this will affect the quality of the services we are able to provide you with if you choose not to.
5. How we use personal data we hold about you
We may process your personal data for purposes necessary for the performance of our engagement with you, and to comply with our legal obligations. We will keep your details for a minimum of 10 years from the date the information was obtained.
6. Who we share your personal data with
It may on occasion be necessary for us to share your personal data with third parties including (but not restricted to) the following-
Other companies within the TEMA group as required.
Sub-contractors for the purpose of carrying our engagement with you.
If you would like a full list of third parties, please contact us in any of the ways set out in ‘Contact information’ below.
7. How you can access and update your information
Keeping your information up to date and accurate is important to us. We commit to regularly review and correct where necessary, the information that we hold about you. If any of your information changes, please email or write to us, or call us using the ‘Contact information’ noted below.
You have the right to ask for a copy of the information that we hold about you.
8. Data Security
Tema Isenmann Limited takes the security of your data seriously. We have internal policies and controls in place to try to ensure that your data is not lost, accidentally destroyed, misused or disclosed, and is not accessed except by employees in the performance of their duties. All our systems have appropriate security in place that complies with all applicable legislative and regulatory requirements.
9. Your rights
You have the following rights, which you can exercise:
The right to be informed
The right of access
The right to rectification
The right to erasure
The right to restrict processing
The right to data portability
The right to object
Rights in relation to automated decision making and profiling.
Please contact us in any of the ways set out in ‘Contact information’ below if you wish to exercise any of these rights.
For further guidance please visit https://ico.org.uk/for-organisations/guide-to-data-protection/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/
10. How do we let you know if our policy changes?
Any policy changes, either due to business reasons or future changes in legislation, will be published on our website and, if substantial, may be promoted on the website or through other communication methods.
This privacy notice was last updated in April 2019.
Contact information
If you have a query or wish to make a compliant about this statement or any procedures as set out in it please contact the Managing Director, Philip Cranston phil@tema.co.uk at
TEMA Isenmann Limited
4 Great Central Way
Woodford Halse
Northamptonshire
NN11 3PZ
Complaints
We seek to resolve directly all complaints about how we handle your personal information but you also have the right to lodge a complaint with the Information Commissioner’s Office at
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Telephone - 0303 123 1113 (local rate) or 01625 545 745
Website: https://ico.org.uk
